What information do we collect?
We collect personal information when you register on our site, make a booking, purchase services, or complete a form. This may include your name, email address, phone number, and payment details. You may also browse our site without providing any personal information.
How do we protect your information?
We take the security of your personal data seriously. All sensitive payment information is securely processed through Stripe. We do not store credit card numbers, social security numbers, or financial details on our servers after a transaction is completed.
Do we disclose any information to outside parties?
We do not sell, trade, or transfer your personally identifiable information to third parties. This excludes trusted service providers who assist us in operating our website or serving you, provided they agree to keep your information confidential. We may also disclose your information where required by law or to protect the rights, property, or safety of Viamo Lodge Apartments, our guests, or others.
Children's Online Privacy Protection Act Compliance
We comply fully with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect information from anyone under the age of 13. Our website, products, and services are intended solely for individuals who are 13 years of age or older.
Changes to our Privacy Policy
If we decide to update our privacy policy, we will publish the changes on this page. We encourage you to review this page periodically to stay informed about how we protect your information.
How long we retain your information?
We retain your personal data for as long as your account remains active. If you choose to delete your account or unsubscribe, your data will be removed in accordance with applicable laws and regulations.
What we don't do with your data
We do not and will never share, disclose, sell, or otherwise provide your personal data to third parties for the purpose of marketing their products or services. Your privacy is our priority.